Quality assurance

The Highest Quality Products

Our reputation as a trusted supplier of delicious quality products relies not only on great recipes, but on maintaining stringent food safety and compliance systems.

Griffin’s has a dedicated Quality Assurance team making certain that everyone who enjoys our products is getting only the best. To back up our team we also use externally audited quality systems, taking every precaution possible to ensure only the highest quality products make it to you to enjoy.If you’d like to learn more about the quality assurance processes we’ve created and evolved over the past 140 years, you can download an overview of our quality assurance process. 

Consumer Response Centre

For those of who want to know more about the ingredient and nutritional information of our products, we have a friendly and professional Consumer Response Centre specifically set up to respond to your questions. The contact number for questions is:

Consumer Response Centre: 

Griffin's Biscuits - 0800 GRIFFINS (0800 474334)

Eta Snackfoods - 0800 474 334

Nice & Natural - 0800 426 423

Alternatively Contact Us via this website.     

Biotechnology and the use of Genetically Modified Ingredients Policy

Griffin’s Foods Ltd is dedicated to “Proudly creating New Zealand’s favourite biscuits and snacks for everyone to enjoy”. At Griffin’s we ensure that all products meet or exceed stringent safety and quality standards and use only ingredients that are safe and approved by applicable government and regulatory authorities.

Griffin’s Foods Ltd will only source and use ingredients that are confirmed as originating from conventional sources and as such will only source Non – GM ingredients.